Effortless for guests
QR access, clear services, and live request tracking from any phone.
Hotel operations, connected
Roomix
Every guest request. One clear operation.
Give guests a simple way to ask. Give hotel teams one live workspace to assign, deliver, and improve every service.
Live operationsroomix.ioOpen requests15
Average response4m
Service level96%
Extra towelsRoom 1204Assigned
AC inspectionRoom 814In progress
Breakfast orderRoom 502Ready
Room 1204How can we help?
Housekeeping
Room service
Maintenance
Your request is in progress
Focused for teams
The right department sees the right task, owner, priority, and status.
Visible for management
Response time, delays, workload, and service trends in one view.
One connected platform
Built around the real hotel workflow.
Roomix connects the guest experience with the people delivering it, without forcing teams to work across scattered channels.
01
Guest experience
Guests scan the room QR, request a service, order food, and track progress without installing an app.
02
Request control
Route requests by department, assign ownership, follow status, and surface delays before they become complaints.
03
Staff mobile
Employees receive their tasks on mobile, read notes in familiar languages, and update work as it happens.
04
Room service
A complete flow for menu, kitchen preparation, runners, collection method, and room delivery.
From request to result
One journey. No missing handoffs.
Guest
Opens Roomix from the room and chooses a service.
Request
The platform validates the stay and routes the request.
Team
The right employee receives, starts, and completes the task.
Management
Leaders see service time, workload, and exceptions.
Every status change is tracked.
Roomix records the owner, status, and time at every step, creating a clear history for the team and management.
1NewRequest created
2AssignedOwner selected
3In progressWork started
✓CompletedTime recorded
Designed for real teams
The employee experience speaks their language.
Arabic and English across the platform, plus common staff languages for clearer task notes and fewer misunderstandings.
1English2العربية3Filipino4বাংলা5हिन्दी6اردو
The tools hotels need, without the clutter.
08Hotel setup
Set up hotel groups, properties, guest information, and subscription controls.
Hotel groupsHotelsGuest informationSubscriptions
Rooms & stays
Manage rooms, active stays, room access templates, check-in, checkout, PIN, and QR access.
RoomsStaysPINQR templates
Guest access rules
Control service hours, all-day availability, hotel-only requests, and closed-service messages.
Service hoursAll dayHotel-onlyClosed services
Service operations
Handle guest requests, department access, manager queues, notifications, and complete status history.
RequestsDepartmentsNotificationsStatus history
Teams & roles
Manage staff, roles, department permissions, employee languages, and mobile task work.
StaffRolesLanguagesMobile tasks
Department modules
Use room boards and workflows for housekeeping, inspections, maintenance, concierge, and front office.
HousekeepingInspectionsMaintenanceConcierge
Room service & reports
Manage menus, orders, kitchen progress, delivery, dashboards, analytics, and reports.
MenuOrdersKitchenReports
Guest experience
Present hotel information in Arabic and English with request tracking and light or dark appearance.
Arabic & EnglishHotel contentRequest trackingLight & dark
Currently supported integration
GRMS signals become useful hotel actions.
Bring room signals into the same operational view used by housekeeping and maintenance teams.
Do not disturbMake up roomOccupancyGuest presenceAC faultDevice alert
GRMSRoomix
Live room context
Show the room state directly on department boards.
Automatic housekeeping
Create a task when the guest requests room cleaning.
Automatic maintenance
Turn AC and device faults into trackable work.
Security and continuity
Protected by design. Ready every day.
Modern access controls, role-based permissions, hotel data isolation, audit history, and daily backups support reliable hotel operations.
Secure room access
Role-based permissions
Hotel data isolation
Daily backup
Ready to make hotel service easier to run?
Tell us about your rooms, teams, and daily operation. We will help you shape the right Roomix setup.